Bengal Gaming Terms & Conditions – A Complete Guide to Using the Platform

These Terms & Conditions constitute a legal agreement between users of the Bengal Gaming platform (bengalgaming.bet) and Bengal Gaming. By accessing or registering on the platform, you are deemed to have accepted these terms.

These Terms & Conditions are written in Bengali to ensure members in Bangladesh can easily understand them. If any part is unclear, please reach out to our support team.

• These Terms & Conditions were last updated in January 2026.
• In the event of any conflict with a previous version, the latest version shall prevail.
• This agreement is governed by the applicable laws of Bangladesh.

To open an account with Bengal Gaming, you must meet the following eligibility criteria. We reserve the right to cancel any registration that does not satisfy these requirements.

Age Requirement

You must be at least 18 years old to use this platform. We may request documents to verify your age at any time. Accounts found to belong to minors will be closed immediately and any deposited funds will not be refunded.

One Person, One Account

Each person may only register one account. If multiple accounts are found to belong to the same individual, all accounts will be closed and all balances may be forfeited.

• Accurate and truthful information must be provided at the time of registration.
• Mobile number verification is mandatory.
• Multiple family members may register separate accounts from the same device, provided prior notice is given.
• Your account password must not be shared with anyone.
• You are responsible for maintaining the security of your own account.

Bengal Gaming supports Bangladesh's most popular mobile payment methods. All transactions are secure and encrypted.

Withdrawal Conditions

• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• Large withdrawals may be held pending completion of KYC verification.
• Withdrawals will be suspended and investigated if money laundering is suspected.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.

Bengal Gaming offers a variety of bonuses and promotions. Each offer has its own specific terms, which are detailed on the respective offer page.

General Bonus Terms

• The welcome bonus is available to new members only and can be claimed once per member.
• Please read the wagering requirements carefully before claiming any bonus.
• The maximum bet from bonus balance is generally ৳500 or 10% of the total bonus, whichever is lower.
• Restrictions on bonus use may apply to certain games.
• Bonuses are typically valid for 30 days. Any unused bonus will be forfeited upon expiry.

Wagering Requirement

Most bonuses carry a 30x to 45x wagering requirement. This means a ৳1,000 bonus requires a minimum of ৳30,000 to ৳45,000 in bets before any withdrawal can be made.

All games on Bengal Gaming are operated using a third-party audited RNG (Random Number Generator) system. Game outcomes cannot be manipulated in any way.

• Game results are final. No outcome will be altered except in cases of technical error.
• Bengal Gaming is not responsible for any bets affected by internet disconnection.
• Exploiting bugs or glitches in the game software will result in the cancellation of any related winnings.
• If a match is cancelled in Sports Betting, all bets on that match will be refunded.
• If an issue arises due to a dealer error in a live game, it will be investigated and addressed accordingly.

Bengal Gaming reserves the right to modify, suspend, or remove any game, offer, or feature at any time. Where possible, advance notice will be provided.

The following activities are strictly prohibited on Bengal Gaming. Violations will result in immediate action.

• Multiple Accounts: Operating two or more accounts belonging to the same individual.
• Bonus Abuse: Claiming bonuses using false information or misusing bonuses in any way.
• Collusion: Colluding with other players during gameplay.
• Software Hacking: Unauthorized access to game software or systems.
• Money Laundering: Using the platform to launder illicit funds.
• Chargeback Fraud: Initiating a bank chargeback after completing a paid transaction.
• Automated Betting: Placing bets automatically using bots or scripts.

Either the member or Bengal Gaming may close any account at any time.

Closed by Member

You may close your account at any time. Simply notify the support team, withdraw your remaining balance, and submit an account closure request. Accounts under self-exclusion cannot be reopened before the designated period ends.

Closed by Bengal Gaming

• Immediate suspension upon violation of terms.
• Accounts inactive for an extended period (12 months) will be closed after prior notice.
• Temporary suspension pending investigation of suspicious activity.

Bengal Gaming is committed to responsible gaming. We want your experience to always be enjoyable — never a burden.

• Members can set daily, weekly, or monthly deposit limits.
• Self-exclusion for a set period is available upon request.
• Reality check reminders can be configured.
• We can provide referrals to professional support services for problem gaming.

Gaming addiction is a serious issue. If you feel that you or someone close to you may be struggling with it, please contact our support team or visit our Responsible Gaming View page.

Protecting your personal information is our top priority. We only collect what is necessary, and it is used solely to provide you with our services.

• Your information is never sold to any third party.
• We may share information with authorities when required by law.
• All data is secured with 256-bit SSL encryption.
• For more details, visit our Privacy Policy View.

In the event of a complaint or dispute, please follow the process outlined below.

1. Contact our support team first via email or live chat.
2. An initial response will be provided within 7 business days of receiving your complaint.
3. Complex cases will receive a final resolution within 30 days.
4. If you are not satisfied with Bengal Gaming's decision, you will have the option to refer your case to an independent dispute resolution body.

Bengal Gaming is not liable for the following:

• Loss of a game or bet due to internet disconnection.
• Software issues caused by third-party game providers.
• Losses resulting from issues with the user's own device.
• Temporary service interruptions due to unexpected technical or server issues.
• Unauthorized access to an account resulting from the member's own negligence.

Under any circumstance, Bengal Gaming's maximum liability is limited to the value of the transaction in question.

Bengal Gaming may amend these Terms & Conditions at any time. When changes are made:

• Members will be notified by email or in-app notification at least 7 days before any significant changes take effect.
• Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your remaining balance.
• The date of the latest update will always be shown at the top of this page.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. This agreement is governed by the applicable laws of Bangladesh.